In this rapidly changing COVID-19 time, Hall Vet Surgery has decided to radically change the way we do consultations and admissions so that we can minimise any possible transmission of the virus.
You Will Need:
You will require access to a mobile phone and a credit/debit card for payment (we are no longer accepting cash).
We ask that all cats and rabbits arrive in a pet carrier.
All dogs must be on lead.
The Contactless Consultation Process:
In short, when you arrive at the clinic for consultation or admission, please remain in your vehicle and call us on 62302223 to notify us of arrival.
When safe to do so, reception will direct you and your pet to the designated drop off zone where we will conduct a hand over. Your pet will be brought into the clinic with us and you will return to your vehicle where you will await a call from the vet to begin your consultation.
During the consultation you will still be able to tell us your concerns and ask us questions, and we’ll still be able to give your pet a physical examination, explain diagnoses and treatment options.
We’ll be sad not to see people’s smiling faces in our consultation rooms, but we are very serious about maintaining health and safety for you and for our staff, so that we can maintain the well-being of your pet.
Stay safe and look out for each other.
Hall Vet Surgery
(02) 6230 2223