Category Archives: Staff

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We’re Hiring – Full Time Veterinary Receptionist

Are you an experienced veterinary receptionist who’s looking for a change of scenery or a newbie who’s eager to start their career in the veterinary industry?

Hall Vet Surgery and Vets at Amaroo are looking for a loud and proud ‘People Person’ to join our crew! Our customer care team are passionate about providing customer service excellence at every opportunity and making a difference in the moments that matter.

ABOUT US

Located in the picturesque Hall Village, Hall Veterinary Surgery has spent the last 30+ years embedding itself as a practice of choice for many Canberrans and their furry friends. In 2018, we brought our celebrated ‘friendly country care’ to a second convenient location via our new branch practice, Vets at Amaroo. Together, we are a team of diverse minds that are united by the same common goal and passion, delivering gold standard care to pets and their people.

ABOUT THE ROLE

  • Shared role across both the Hall and Amaroo branches
  • 38 hours per week with additional 1 in 4 Saturday mornings
  • Fast paced, challenging and rewarding role
  • Supportive team environment that embraces continued learning
  • Starting wage $20-$26/hour dependent on age and relevant experience

ABOUT THE PERKS

  • Enjoy a great work life balance with a standard 4 day working week
  • Saturday morning shifts on a rotating roster of 1 in 4
  • Free parking available at both clinic locations
  • Above award pay rates & paid parental leave
  • Take advantage of our staff discount scheme for your own animals
  • Go home feeling fulfilled knowing that you made a real difference to someones day in helping to keep their pets healthy and well!
  • Need we mention the puppy and kitten cuddles!?

ABOUT YOU

Our ideal candidate;

  • Has prior experience in a customer service role
  • Finds satisfaction in helping clients when they need it most
  • Is excited by the opportunity to push themselves, learn and grow
  • Is resilient, enjoys a challenge and shows initiative
  • Possesses a high level of emotional intelligence & self awareness
  • Is a team player, dedicated to working together to succeed
  • Is passionate about animals and is excited to pave out a career in a veterinary profession

APPLICATIONS

If this sounds like the job for you we’d love to hear from you! Email a one page cover letter outlining why you’re the best person for the role and your up to date CV to April Maney – april@hallvet.com.au

Trainee veterinary nurses will be considered for this position, however cannot be guaranteed a nursing placement in the near future.

Applications for this role close at 11:59pm Sunday 15th May. Interviews will be held Saturday 21st of May.

general, Staff, Today's News

We’re Hiring – Full Time or Part Time Qualified Vet Nurse

ABOUT US:

Hall Veterinary Surgery has been part of the Hall community for 30 years. We are located on the outskirts of Canberra in a village atmosphere surrounded by nature with a great coffee shop just down the road. We recently opened our second clinic in Amaroo, approximately a 10-minute drive from Hall. Opening our Amaroo practice has given us the scope to do more of what we all love doing, providing exceptional veterinary care to our patients and clients.

All of our staff take pride in maintaining a high standard of care for every pet (and their people!). Both of our hospitals are well equipped with up-to-date monitoring technology (BP, ETCO2, ECG, SPO2) and our nurses have exceptional knowledge in these areas.

Keen to expand your knowledge and hands on experience? We believe in excelling our nurses and utilising them to their full potential!
Our nurses are trained and trusted in performing:

  • Blood collection and catheterisation
  • Intubation and induction of anaesthesia
  • Dental scale & polishes
  • Scrubbing in to major abdominal surgeries and orthopaedics
  • Assisting in administering chemotherapy
  • Capturing radiographs and assisting in ultrasonography
  • Performing specific nurse consultations

Want to know more? Let some of our current nurses tell you in their own words!

Hear from some of our current nurses – click to expand.

THE PERKS:

  • Family-like culture and atmosphere
  • 4 day working week
  • Rotating Saturday roster – only one Saturday morning a month!
  • Free and close proximity parking at both clinics
  • Paid parental leave
  • Staff discounts for your own fur babies

ABOUT YOU:

  • Cert IV qualified
  • Experience working with companion animals
  • Full time or part time
  • Someone who works well within a diverse team
  • Also able to show initiative and work well individually

If this sounds like you and you are ready for a change of scenery we’d love to hear from you! Please send a one page cover letter telling us about yourself and why you’re the best person for the role, and your resume including availability to:
Keely Scotland – keely@hallvet.com.au

Staff, Today's News

Veterinarians Wanted!

Veterinarians, we want you!

Hall Vet Surgery & Vets at Amaroo provide a workplace where you can truly develop your passions and explore new pathways. 

For experienced vets, we can provide a clinic with clients that say ‘yes’, a large and varied caseload with close proximity to specialists and after hours emergency services. Would you like to learn how to do TTA’s, Echo’s or Ultrasounds? Would you like to pursue your memberships? All of this can be fully supported by us.

If you are a new or recent graduate veterinarian looking for a workplace that is fun and has experienced vets that can mentor and support your development, then you have found it. Our culture is our strength, where there is no fear of failure – just opportunities to learn. We are proud of our truly collaborative environment where we all work together to provide the best outcome for the pets and their owners. Our nurses are skilled, confident and supportive. Our dedicated receptionists provide excellent customer service whilst being mindful of scheduling and our management team works hard to make these the friendliest and funnest clinics to work at in Canberra.

Our two clinics in Northern Canberra combine the best of both worlds- country charm and city chic with all new and purpose built facilities and equipment.

This is an opportunity for you and your family to enjoy a great quality of life. This position can be tailored to suit your lifestyle and passions, in and outside of work.

Our extra benefits set us apart from other surrounding vets! These include:
  • Above award salary and commensurate with experience
  • ACT Veterinary surgeons board registration, ACT radiation licence and VIN membership paid for
  • Work-life balance with flexible rosters including rostered days off
  • Joining a friendly, supportive and knowledgeable team
  • Generous continued education packages

Come and see for yourself, apply now!
janet@hallvet.com.au
6230 2223 (Mon – Fri, 8:00 – 6:00)  

Here’s what your veterinarian peers have to say about working with us:

general, Staff, Today's News

We’re Hiring – Casual Kennel Hand Position Available Now

Hall Vet Surgery and Vets at Amaroo have an exciting opportunity for a Kennel Hand to join our team.

We are two well-equipped small animal practices located in North Canberra, who strive to deliver the best care to each and every patient and have lots of fun along the way.

We are looking for someone who is proactive, shows great initiative and understands the importance of prioritising tasks. Whilst experience in the veterinary industry isn’t necessary for this role, we are ideally looking for someone who has a keen interest in animals. Although this is not a trainee nurse position, it is a great pathway into furthering your career in the industry down the track. A great sense of humour and a love for snacks are also essential for this role!

Kennel Hand responsibilities include;
  • Feed and bathe animals as directed by senior nurses
  • Cleaning cages, runs and wards
  • General cleaning duties around the hospital
  • Re stocking hospital consumables
  • Assist nurses in restraining animals

Current hours available are Mondays, Thursdays and Fridays from 3pm – 7pm with the potential to pick up more hours during the busier summer days, as well as some Saturdays (7:30am – 1pm).

If you think you are the amazing person we are looking for please send your resume and cover letter to:
Mikaela Mercuri
mikaela@hallvet.com.au

Staff, Today's News

Updated COVID-19 Protocol 21st December 2021

The Consultation/Admission Process

  1. When you arrive at the clinic for consultation or admission, please remain in your vehicle and call us on 62302223 to notify us of your arrival.
  2. We will send you a text message once we are ready for your pets consultation/admission. One healthy adult may accompany your animal (unless otherwise arranged with a member of our team), please sanitise your hands at the door and check in with the QR code displayed. Masks are currently mandatory indoors in the ACT.
  3. At the end of the consultation, we would appreciate contactless payment where possible.

Food/Medication Collection Process

  1. Please order food and medication in advance.
  2. When you arrive at the clinic for collection, please sanitise your hands at the door and check in with the QR code displayed. Masks are currently mandatory indoors in the ACT.
  3. Ensure there is adequate space for you to socially distance before entering the waiting room.
  4. In some cases you may be asked to wait outside for a short period of time until there is adequate space for you to safely enter.

Thank you again for your understanding, we look forward to seeing you and your pet soon. For more information, please don’t hesitate to give us a call on (02) 6230 2223.

general, Staff, Today's News

We’re Still Here For You – Contactless Consultations

During the ACT lockdown we will remain open to assist you and your animals, however, there will be changes to our services and protocols. We will be now be moving to contactless consultations, admissions and food/medication collections.

You Will Need:

You will require access to a mobile phone and a credit/debit card for payment (we will not be accepting cash).
All dogs must please be on lead, all cats and rabbits must arrive in a pet carrier.

The Contactless Consultation Process:

  1. When you arrive at the clinic for consultation or admission, please remain in your vehicle and call us on 62302223 to notify us of your arrival. Please let us know the details of the vehicle you are located in and confirm your best contact number for the consultation. Please also use the QR codes displayed in the carpark to ‘Check In’.
  2. When safe to do so, a nurse will come to your car to collect your pet and bring them into the clinic. The vet will examine your animal and phone you on your preferred contact number. During the consultation you will still be able to tell us your concerns and ask us questions, and we’ll still be able to give your pet a physical examination, explain diagnoses and treatment options.
  3. At the conclusion of your consultation you will either be placed on hold for a receptionist to process payment over the phone, or the nurse will bring an EFTPOS machine to your vehicle when returning your animal to you.

Food/Medication Collections:

  1. When you arrive to the clinic, please remain in your vehicle and call us on 62302223.
  2. A receptionist will process payment for your food or medication over the phone.
  3. The item will then be either placed at the front door for your collection or brought to your vehicle.

We thank you again for your understanding and patience during this turbulent time. We’ll be sad not to see people’s smiling faces in our consultation rooms, but we are very serious about maintaining health and safety for you and for our staff, so that we can be here to maintain the well-being of your pet.

Stay safe and look out for each other.
Hall Vet Surgery
(02) 6230 2223

general, Staff, Today's News

UPDATE – We’re Upgrading Our Practice Management Software & Online Booking Has Been Temporarily Disabled

Hall Vet Surgery & Vets at Amaroo look forward to launching our new software system on Monday the 28th of June.

Over the past 3 months we have been preparing for both Hall Veterinary Surgery & Vets at Amaroo to make to switch to a brand new software system. This change will give us access to more advanced, robust and future focused technology and ensure that we can spend more time doing what we do best – helping you care for your fur babies!

So what does this change mean for you?
We expect this upgrade will improve your experience with us by reducing the technical ‘drop outs’ of our phone and computer systems, especially at our Amaroo branch. The new system will also allow you access to a new and improved online pet portal, a place where you can view your pet’s vaccination status, book appointments and access documents like invoices from previous visits. All of your pets existing medical history will remain active and accessible in the new system and we will continue to be sharing records between Hall and Amaroo for your convenience.

We hope that the transition will cause minimal disruption to our clients but do ask for your patience with us whilst we navigate and get comfortable with our new system over the coming weeks.

Key dates/notes:

• Our existing online booking portal has now been closed. We look forward to providing you with a link for the new and improved portal soon.
• Team training is taking place this week (Monday 21st June – Saturday 26th June), with closure of business during lunch hours daily. We apologise for any inconvenience.
• The new software system will be launched next week (Monday 28th June), please be patient with our team whilst we navigate the new system. We will endeavour to keep disruptions to a minimum but as with any major change some technical niggles are to be expected.

general, Staff, Today's News

Updated COVID-19 Requirement Relaxations – June 2021

We’d like to once again thank all of our fantastic clients for their understanding and compliance with our temporary COVID-19 requirements over the past 12 months. In light of the low incidence of COVID-19 in the ACT, we will be further relaxing our requirements as of the 1st of June 2021. The safety of our staff, clients and patients remains our top priority.

Updated requirements as of 1st June 2021:
  • Please use provided hand sanitizer prior to entry.
  • All people entering our premises must ‘Check In’ using QR codes displayed on the front door & reception desk.
  • If your are arriving for an appointment and there is enough space in the waiting room for you to safely practice adequate social distancing, you are now welcome to enter without phoning reception first.
  • We ask that you please limit the number of humans to only those who must attend. If more than one person is attending your appointment we kindly ask that you phone reception on arrival and wait in your car until instructed to enter.
  • If you are experiencing any cold/flu like symptoms, or are returning from a known COVID-19 area of concern, please phone us to reschedule your appointment or arrange a contactless consultation.
  • If you or your pet are more comfortable waiting outside you are welcome to do so, please phone reception on arrival and we will text your mobile when we are ready for you to enter.
  • You are now welcome to pay via card OR cash.

If our waiting room is at capacity when you arrive one of our staff may ask you to briefly wait outside until there is enough space for you to safely practice adequate social distancing.

These requirements are subject to change in accordance with current ACT Health recommendations without notice.

Thank you again for your understanding and cooperation as we continue to find the best balance between convenience and caution.

general, Staff, Today's News

We’re Hiring – Full Time/Part Time Receptionist *APPLICATIONS CLOSED*

*please note, applications for this position are now closed*

Hall Veterinary Surgery & Vets at Amaroo are looking for a full time or part time customer care extraordinaire to join our team! If you are passionate about the veterinary industry, providing customer service excellence and creating moments that matter, what’re you waiting for?

About The Role:

• Full time position is 38 hours per week including some Saturdays
• Part time applicants also considered
• Located in picturesque Hall Village & Amaroo Shopping Precinct
• Fast-paced, challenging and rewarding role supporting a team of skilled veterinarians and veterinary nurses
• $20-$26/hour dependent on age and relevant experience

About The Perks:

• Above award remuneration and paid parental leave
• Ample opportunities for career progression & growth
• Supportive team environment committed to continual improvement
• Free parking at both clinic locations
• We aim to roster 4 day work weeks for full timers with 1 in 4 Saturdays
• Need we mention the puppy & kitten cuddles..?

About Us:

Hall Veterinary Surgery has been part of the Hall community for 30 years and has proven to be a trusted choice for Canberran pet owners.
In recent years we opened a second purpose-built clinic, Vets at Amaroo. This clinic is situated in the relatively new suburb of Amaroo approximately a 15-minute drive from Hall. https://amaroovet.com.au/

We pride ourselves on delivering gold standard care to our patients and their humans through our friendly and personalised approach.  We have a dedicated customer care team who are passionate about going the extra mile to assist our clients.

About you:

Our ideal candidate;
• Has experience in a customer service role
• Finds satisfaction in helping clients when they need it most
• Is excited by the opportunity to push themselves, learn and grow
• Is resilient, enjoys a challenge and shows initiative
• Possesses a high level of emotional intelligence & self awareness
• Is a team player, dedicated to working together to succeed
• Is passionate about animals and is excited to pave out a career in a veterinary profession

Applications:

If this sounds like the job for you we’d love to hear from you! Email a one page cover letter outlining why you’re the best person for the role and your up to date CV to April Maney – april@hallvet.com.au
Please include your availability and whether you’re interested in a full time or part time position.

Trainee veterinary nurses will be considered for this position, however we cannot guarantee trainee nursing shifts for the first year of your employment with us.

Applications for this role close at midnight on Sunday the 23rd of May.

*please note, applications for this position are now closed*

Staff, Today's News

We’re Hiring – Cert IV Qualified Veterinary Nurse Wanted!


Hall Vet Surgery and Vets at Amaroo are looking for a Certificate IV qualified veterinary nurse with minimum 2 years of nursing experience to join our team. We are well-equipped small animal practices located in Canberra, who deliver the best care to each and every patient and have lots of fun along the way.

Hall Veterinary Surgery has been part of the Hall community for 30 years. We are located on the outskirts of Canberra in a village atmosphere and surrounded by nature with a great coffee shop just down the road.

Recently, we opened a second purpose-built clinic called ‘Vets at Amaroo’. This clinic is situated in the relatively new suburb of Amaroo approximately a 10-minute drive from Hall. https://amaroovet.com.au/

Opening our second practice gives us an opportunity to expand our wonderful team of Nurses. Bonus points for an applicant with a keen interest in mentoring and training our wonderful junior nurses.

Our Senior nurses take pride in maintaining a high standard of care for every patient. Whilst they are all highly trained and professional they also love to have fun and celebrate the wins along the way. We are looking for someone who is confident in anaesthetic monitoring (including BP and ETCO2) and emergency and critical care cases, is experienced in nurse consultations (including arthritis injections, post-op rechecks, suture and drain removals etc) and is an all-round legend who gets along well with a wonderful and diverse team of people. A great sense of humour is also an essential skill for this role!

If you think you are the amazing person we are looking for please send your resume and cover letter to:
Keely Scotland
keely@hallvet.com.au